FAQs

FAQs

Ordering

How do I place an order?
Select your size and bundle option, add to cart, and check out securely through our website. You'll receive a confirmation email once your order is placed.

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay and Google Pay.

Can I change or cancel my order after placing it?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to accommodate changes or cancellations.

Shipping

How long does shipping take?
Orders are processed within 1-3 business days and typically arrive within 4-7 business days after that.

How can I track my order?

Once your order ships, you'll receive a confirmation email with your tracking number. Enter it below to see real-time updates on your delivery.

https://ostreva.com/apps/17TRACK

Product

What is the pillowcase made of?
A cool-touch blend of 90% polyester and 10% spandex, giving it a smooth, silky feel with a bit of stretch for a snug fit.

How do I wash it?
Machine wash on cold, then tumble dry low or lay flat. Avoid fabric softener to preserve the cooling effect.

What sizes are available?
S (20"x26"), M (20"x30"), and L (20"x35").